Terms and Conditions
All the boring stuff we need to say to cover ourselves
Table of Contents
1. Table of Contents
2. Foreword and Contact Details
2.1 Disclaimer
2.2 Acknowledgement
3. Definitions
3.1 Service
3.2 Website
3.3 Policies, Terms and Conditions
3.4 You "user"
3.5 "I", "we", "us", "our"
3.6 Order
4. Using the Services and Making Payments
5. Errors, Inaccuracies and Availability
6. Cancellation Policy
7. Late Policy
8. Recordings Policy
9. Prices Policy
10. Payment
11. Feedback
12. Links to other sites and services
13. Termination
14. The Service is Provided as is
15. Resolution of Disputes
16. Changes to the Terms and Conditions
17. Contact Us
2. Foreword and Contact Details
Adi Wilson as Trans Voice Coach
Terms and Conditions
Last Updated 9th November
Contact details:
Name: Adi Wilson
Discord: Adi#1234 (ID: 186564154423771136)
Contact form: https://www.transvoice.coach/contact
2.1 Disclaimer
The advice offered on the website, nor the advice offered when teaching should be considered medical advice. Voice does fall within the service's area of professionalism but this service should not be used as a stand in for medical advice. We do not believe that vocal gender/sex modification, or any other form of voice habilitation, is a medical matter, as there is nothing underlying trans voices inherently that points to them being disordered. However, we must mention that if you have underlying pain or discomfort from using voice or some form of pathology, this is not something we can give medical advice on, if you are experiencing issues related to pain or discomfort or related topics, please seek advice from a medical professional. Nothing on this website or as a part of this service should be construed as a recommendation that you should not discuss matters related to your vocal health and well-being with medical professionals. The service will not be held liable for any damage or injury you may suffer as a result of failing to contact or seek advice from a medical professional where appropriate.
2.1 Acknowledgement
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the service. These Terms and Conditions set out the rights and obligations of users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By using the service you agree that you are bound by these Terms and Conditions and if you do not agree to these terms and conditions you may be unable to use the service.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
3. Definitions
3.1 Service
The service is comprised of the voice teaching, private and public, lessons provided by Adi#1234 as well as the website www.transvoice.coach/ . Voice workshops and other community led events are not considered to be within the scope of the service.
3.2 Website
Website refers to Trans Voice Coach: https://www.transvoice.coach/
3.3 Policies, Terms and Conditions
Policies, Terms and Conditions (also referred as "Terms", "policies", or "conditions") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
3.4 You ("user")
You (or "user") means the individual accessing or using the Service or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
3.5 "I", "we", "us", "our"
"I", "we", "us", and "our" refer to the service, Adi Wilson as Trans Voice Coach.
3.6 Order
Order refers to the purchase of any goods or services as related to the service.
4. Using the Services and Making Payments
By making payments or otherwise utilising the service you warrant that you are legally capable of entering into binding contracts.
If you wish to make use of the service, to book a lesson or otherwise you may be asked to supply certain information without limitation. Please refer to our privacy policy at https://www.transvoice.coach/privacy-policy for further details. By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order. You also represent and warrant that you have the legal right to use any payment method(s) in connection with any Order and that the information you supply to us is true, correct and complete.
5. Errors, Inaccuracies and Availability
We constantly update our service and maintain the right to do so at any time. Details of our service may be mispriced, described inaccurately or unavailable at any given time, and there may be delays in updating said details. We do not and cannot guarantee that any information is accurate or complete, including prices, specifications and availability. We reserve the right to update, change and revise information and correct errors, inaccuracies or omissions at any time without prior notice. Similarly we do not guarantee availability, please do not pay before scheduling if using Ko-Fi. If we are not available to provide the service through our own error and have accepted your payment we will refund the payment.
6. Cancellation Policy
If you are looking to cancel or reschedule a lesson, please try to inform me 48 hours in advance and no less than 36 hours in advance. If you miss this 36-hour cut-off, it will count as an unexpected cancellation and you will be required to pay for the lesson.
I get that life gets in the way, so the first time you create an unexpected cancellation we can simply reschedule to a different time. If it happens again, you will be charged the minimum rate for the lesson type you booked. For example, if it was a 55-minute public lesson, you would be expected to pay £30 (if you had already paid more than this, then you may request that any excess is discounted from the next time you purchase from my ko-fi shop). This cancellation policy is necessary. In the event of an unexpected cancellation I am not only potentially losing out on the time/money from the lesson you booked, but it also means that that time slot is unavailable for other people who may have been able to benefit from it.
If you live in the UK then you can cancel your order up to 14 days after paying for a lesson and be refunded, however, you still have to pay for any time invested in you in preparation for that lesson. If you opt cancel within the 36 hour window and do not pay the outstanding fee you will not be able to further use the service.
I reserve the right to cancel any lesson for any reason at any time. In the event that I outright cancel your lesson you will be refunded, depending on the reason for cancellation you may be offered to reschedule instead. I also reserve the right to postpone and a lesson at any point up to 24 hours in advance.
7. Late Policy
If a student is more than 10 minutes late to a lesson they run the risk of me no longer being there and the lesson will count as an unexpected cancellation. Any lateness will be deducted from the lesson time so please make sure to be there on time.
8. Recordings Policy
At the start of a lesson you will be offered the option for the lesson to be recorded. If you opt for the lesson to be recorded you should be aware that the recording is now technically available publicly on the internet, even if functionally this is not the case. If you opt for the lesson to be recorded you will be effectively waiving the privacy of this data. This is not to say that we would aim to distribute it without your consent, but that in effect by opting for the lesson you are giving your consent for it to be publicly available.
9. Prices Policy
The service retains the right to at any time modify our prices prior to accepting an order. All prices quoted are given in Great British Pounds and are a guideline of price it is your responsibility to be aware of any fees as they relate to our payment processors paypal or stripe that may mean the prices are higher than they are quoted and to make sure that you are comfortable paying the price at payment before paying. For details on paypal and stripe please visit their websites.
10. Payment
All payments are carried out through our payment providers, paypal and stripe. We suggest you familiarise yourself with their terms of service and privacy policy. If you wish to see the data which they share with us please consult our and their privacy policies. If we do not receive validation that your payment has been made we will not be liable for non-delivery of the service.
11. Feedback
By giving us feedback through any form you agree to assign us all rights related to it. You agree to grant the Service a irrevocable, perpetual, non-exclusive, royalty free, worldwide right and license to use, reproduce, disclose, modify and exploit such Feedback without restriction.
12. Links to other sites and services
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
13. Termination
We retain the right to terminate access to the service for any reason, at any time without prior notice or liability. Upon termination you will lose access to the service immediately. This may include being unable to schedule further lessons or otherwise being banned from the service.
14. The Service is Provided as is
The service is provided without any warranty to the maximum extent permitted under applicable law. The service is provided "as is" i.e. with any issues, faults or defects. The service makes no guarantees that you will achieve your desired goals or find your desired results, any progress is contingent on your effort and situation. The service also makes no claims that the service can be accessed without interruption or that it will be free of errors, correctable or otherwise. Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.
15. Resolution of Disputes
If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the us via the contact form https://www.transvoice.coach/contact.
16. Changes to the Terms and Conditions
We retain the right to update the service's terms and conditions at any time. This may be a modification or a complete replacement. If a revision is made to the terms we will aim to provide a prominent notice on the service, prior to the change becoming effective and update the "effective date" at the top of the terms and conditions.
You are advised to review these terms periodically for any changes. Changes to these terms may be considered effective when they are posted on this page. By continuing to use the service after these terms have been revised you agree to be bound by the revised terms. If you do not entirely agree with the terms, stop using the service.
17. Contact Us
If you have any concerns or queries feel free to reach out and contact us via the contact form at: https://www.transvoice.coach/contact